NSG is responsible for processing the personal data you provide to us, which will be protected in accordance with the provisions of the General Law for the Protection of Personal Data Held by Obligated Subjects and other applicable regulations. The personal data you have provided directly or through electronic means has been collected and will be processed under the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and responsibility, as established by law.

Your personal data will be properly protected through technological, physical, and administrative security measures to prevent their unauthorized use or disclosure.

For what purpose do we collect and use your personal data?

For the delivery of our products and providing information about them. Additionally, your personal data may be used for the following purposes:

Follow up on requests for information about the services and/or products that our company offers through our website or other mean
Send you discounts and promotions via email based on the information you provide through the forms on our application.
Send urgent or important notices on any matter related to our website, services, and/or products contracted with our company.
Provide information about the current status of our company.
Perform the services and/or deliver the products you have contracted with our company.
Inform about changes and new products and/or services related to the one(s) contracted or acquired by the customer.
Comply with obligations towards our customers.
Your personal data will be retained in our records as long as you maintain a relationship and are provided with the services and products you require. This will be from the date you provide them.

What personal data do we obtain and from where?

For the purposes indicated in this privacy notice, we may collect your personal data in different ways: when you provide them to us directly, when you visit our website or use our online services, and when we obtain information through other sources allowed by law.

Personal data we collect directly:

We collect your personal data directly when you provide them to us through various means, such as when you participate in our promotions or provide information for us to provide you with a service. The data we obtain by this means may include, among others: name, address, company, phone, email.

Use of cookies and data analysis applications:

Cookies are text files that are automatically downloaded and stored on the user's computer's hard drive when browsing a specific Internet page. This allows the Internet server to remember some data about the user, including their preferences for viewing pages on that server, name, and password. On the other hand, data analysis applications can be used to monitor a visitor's behavior, such as storing information about the user's IP address, the duration of interaction time on that page, the device and operating system used, among others.

We inform you that we use cookies and data analysis applications to obtain the following information related to the technology you use to browse our website and to maintain constant improvement for a better user experience: IP address, Internet browser, operating system, country of origin, source website. You can learn how to disable cookies and improve the privacy of your page by reviewing the documentation of your browser, operating system, and/or computer equipment.

In case you do not want your personal data to be processed for these purposes, you have the right to access the personal data we have and details of their processing, as well as to rectify them in case they are inaccurate or incomplete; cancel them when you consider that they are not necessary for any of the purposes indicated in this privacy notice, are being used for non-consented purposes, or the contractual or service relationship has ended, or oppose their processing for specific purposes. You can revoke at any time the consent you have given to NSG for the processing of your personal data, limit their use or disclosure. To do this, it is necessary to make your request to the email address or through a phone call, data that we provide on our web platform. Within a maximum period of 30 days, we will address your request and inform you of its origin through an email message or the medium you indicate.

With whom do we share your personal information and for what purposes?

It is reported that no transfers of personal data will be made, except those that are necessary to comply with the information requirements of a competent authority, which are duly founded and motivated.

To whom can you submit your complaints and claims for the improper treatment of your personal data?

If you believe that your right to the protection of personal data has been violated by any conduct of our employees, our actions or responses, or if you suspect that there is a violation of the provisions established in the Federal Law for the Protection of Personal Data Held by Private Parties, you can submit the corresponding complaint or report to the INAI. For more information, visit: www.inai.org.mx.